We’re recruiting a compassionate and resilient Domestic Abuse Refuge Support Worker to join a dedicated team supporting women and families affected by domestic abuse. This is a rewarding opportunity to make a real difference by helping individuals rebuild their lives in a safe, supportive refuge environment.
Key Responsibilities:
- Provide trauma-informed one-to-one and practical/emotional support to women and families within refuge accommodation
- Carry out needs and risk assessments, support planning and safeguarding in line with procedures
- Build positive, therapeutic relationships while promoting independence, safety and wellbeing
- Support service users with housing, welfare, legal and multi-agency advocacy (Police, Courts, Social Services etc.)
- Maintain accurate records, case files and reports using internal systems
- Ensure refuge accommodation is safe, welcoming and well managed
- Support access to specialist services including counselling, health, substance misuse and mental health support
- Participate in on-call rota and respond appropriately to incidents and safeguarding concerns
We are keen to hear from you if you have the following:
- Experience supporting vulnerable individuals, ideally within domestic abuse or housing support settings
- Strong understanding of safeguarding, risk assessment and trauma-informed practice
- Excellent communication, empathy and relationship-building skills
- Ability to work effectively with partner agencies in a multi-disciplinary environment
- Confident IT skills including Microsoft Office and case management systems
- Full UK driving licence and access to transport
- Able to communicate in Welsh (Written and verbal)
- Enhanced DBS certificate or willingness to obtain one
This is a full-time temporary role (35 hours per week) including participation in an on-call rota, based across Anglesey for approximately 8 - 12 weeks initially.
With a competitive salary equivalent to £25,227 - £27,565 per annum DOE (pro-rata), plus an on call allowance.
If you want to make a real difference every day, we’d love to hear from you.