Looking for a new challenge? Boost your career working within a well-established, supportive organisation showcasing your passion for customer service in an opening that will give you security, satisfaction and new opportunities!
In the Customer Advisor job, you will be:
- First point of contact for all customers requiring tenant advice and guidance
- Responding to any requests, queries or complaints, offering a range of solution options, advice and referring to other services
- Administering applications and supporting customers through the full process
- Providing and assisting with general administration activities including monitoring, updating and maintaining records, typing and sending letters, emails etc.
To be considered for the Customer Advisor job you must have:
- Previous experience working within a customer focused / call centre environment
- Welsh speaking is essential for this post
- Knowledge and experience of office practices
- Strong IT skills including Microsoft Office packages
- Accuracy and attention to detail in data entry
- Interpersonal skills, to deal sensitively, calmly and professionally with customers experiencing difficulties
This is a full time position working 30 hours per week on a permanent basis. You'll be based in Abergele and in return you will receive an annual salary starting from £24,042 plus benefits.
If you are an ambitious individual looking for your next challenge then we would love to hear from you today!