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Family Support Administrator

Location:
Wales - Conwy
Salary:
£10.21 per hour plus holiday pay
08 Jun 2022
Vacancy Type:
Temporary - Full Time
Reference:
Information and Business Support Officer
Job Description
A unique opportunity has arisen to work for a large public sector organisation, providing the department and their service users with seamless support.

In the Family Support Administrator job, you will be:
  • Undertaking reception and administration tasks such as answering the phones, dealing with enquiries, data handling and dealing with confidential documentation
  • Working with the teams to ensure a high quality service is delivered to all service users at all times 
  • Consulting with families, children and young people and identify opportunities of users that would benefit from the support the department provides
  • Coordinating referrals/enquiries to the team and prioritise cases
  • Other administration-based duties as and when required
To be considered for the Family Support Administrator role, you will need:
  • Experience working within a administration / clerical setting
  • Empathy and caring nature
  • Experience of working with children, young people and/or families experiencing poverty and/or with complex needs
  • An ability to work under pressure and meet given deadlines
  • Excellent communication & organisational skills and the ability to manage own time and workload
  • Administration skills including data handling/filing, produce and present
  • Knowledge and understanding of confidentiality
As Conwy has large rural areas the ability to drive and use of a car is required, or the ability to travel within the area to attend appointments. And flexibility with the working hours will be required as you will be working to meet the needs of the business.

This is a full time (37 hours per week) temporary vacancy until approximately the beginning of August 2022. You'll be on an hourly rate of £10.21 plus holiday pay and mileage expenses where appropriate. The role is to start ASAP and is based in Colwyn Bay. 

If you have a passion for helping people and have a keen eye for details, then this role will be just for you, so apply today! 

Supertemps Limited is acting on behalf of our client as an employment business.