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Hotel Receptionist

Wales - Gwynedd
£16,250 pro rata
Date Posted:
07 Feb 2019
Vacancy Type:
Permanent - Part time
Job Description

Hotel Receptionist Job, Criccieth, North Wales

We are looking for an experienced multi-skilled part-time Hotel Receptionist based in Criccieth, North Wales on a seasonal basis to join their current reservations team. This is a customer service and administrative position, where you must be confident dealing with the public both over the telephone and face to face. This position involves managing a demanding workload during peak periods, therefore the ability to prioritise whilst delivering exceptional service to guests is paramount.

The job of Hotel Receptionist will involve:

  • Taking reservations and handling general requests made by guests during their stay
  • Dealing with reservations by phone, e-mail, letter, fax or face-to-face
  • Checking guests into and out of the hotel, allocating rooms and handing out keys
  • Dealing with special requests from guests
  • Covering after hours bar duties
  • Assisting with Breakfast and Evening Meal service
  • Answering questions about facilities in the hotel and the surrounding area
  • Day to day administration duties including sending out brochures, data input, filing, cashiering

To be considered for the role of Hotel Receptionist you will need to demonstrate the following skills and experience:

  • Previous reception, customer service and administrative experience within the hospitality industry.
  • IT literacy with Microsoft Word, Excel, Outlook and database
  • Excellent telephone manner, Professional and presentable demeanor
  • The ability to multitask, prioritise workload and stay calm under pressure
  • An organised problem-solver with high level of attention to detail
  • Flexible to work a variety of shifts, including evenings and weekends
  • This hotel in not on the public transport route so having own transport would be an essential
  • This is a permanent Seasonal Vacancy working 11 out of 12 months of the year, due to the seasonal nature of the location.

The working hours are on a shift basis, which will include evenings, weekends and public holidays. These are 07:00 am – 15.00 pm and 15:00 pm – 23:00 pm, with a starting salary of £16,250 pro rata.

Thank you for viewing our listing for Hotel Receptionist job based in Criccieth, North Wales. If you would like further information please contact Supertemps, the leading recruitment agency in North Wales.