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Customer Service Representative Job, Colwyn Bayales

Location:
Wales - Conwy
Display Salary:
£7.50 per hr + holiday pay
Date Posted:
26 May 2017
Vacancy Type:
Temporary - Full Time
Job Description
Customer Service Representative Job, Colwyn Bay, North Wales

 

Are you a team player that's used to working within a call centre environment? We are currently looking for an experienced Bilingual Customer Service Representative for a leading Housing Association based near Colwyn Bay, North Wales.  As the Customer Service Representative you will be part of a team who are the first point of contact for all incoming enquiries working in a busy inbound call centre environment. 

 

In the Customer Service Representative Job, near Colwyn Bay, North Wales you will be responsible for:

  • Handling all incoming calls
  • Liaising with tenants providing advice and support
  • Updating the database
  • General administration duties
  • Booking in maintenance engineers / arranging call outs
  • Providing high levels of customer service at all times

The successful candidate for the Customer Service Job, near Colwyn Bay North Wales will be able to demonstrate the following:

  • Fluency in Welsh and English written and verbal, with the ability to deal with customers professionally in Welsh and English 
  • Previous contact centre experience or previously worked within a customer service role
  • Good communication and interpersonal skills
  • A professional telephone manner and previous customer service experience
  • A presentable and friendly demeanour
  • Good organisational skills and able to prioritise under pressure and work to deadlines
  • Strong administration skills including data handling
  • Computer literate, including experience of using Microsoft Office
  • The ability to work in a confidential manner

This is a full time (Monday to Friday) temporary role working on a month by month basis, with a pay rate of £7.50 per hour plus holiday pay.

Thank you for viewing this Customer Service Representative Job, near Colwyn Bay, North Wales.  For details on this or any of our other vacancies please contact Supertemps the leading recruitment agency in North Wales.

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